Flight Mode Hospitality (“Flight Mode,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information through our websites and services, including our property management, vacation rental, and real estate investment services (collectively, the “Services”).
By accessing or using our website or Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information in three main ways:
A. Information You Provide DirectlyWhen you contact us, request a consultation, list a property, make a booking, or engage our services, we may collect:
- Full name, email address, and phone number
- Property address or investment preferences
- Payment or billing details (if applicable)
- Booking details such as stay dates and number of guests
- Identification information (only when required by law or regulation)
- Any messages, inquiries, or other details you choose to share
If you are a property owner or investor, we may also collect:
- Property ownership or listing details
- Tax or payment information (as needed for management or payout)
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- Device and browser information (IP address, operating system, browser type)
- Pages visited, time spent on the site, and referring links
- Cookie and analytics data used to improve user experienceWe use tools like
Google Analytics to understand site performance and visitor behavior.
C. Information from Third Parties
We may receive information from booking platforms (Airbnb, Booking.com, Vrbo), payment processors, or partners who assist in delivering our Services.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our Services
- Respond to inquiries and process requests
- Communicate with you about bookings, listings, or investmentsImprove and personalize your experience on our website
- Process payments, taxes, and service fees
- Comply with applicable legal and regulatory obligations
- We do not sell your personal information to any third party.
3. How We Share Information
We may share your information with:
- Our internal team and authorized service providers (e.g., cleaners, maintenance, accountants)Payment and booking partnersLegal authorities when required by law
- Licensed real estate agents or partners assisting in property transactions
- All third-party partners are required to handle your data securely and only for the purpose of delivering Flight Mode Services.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user behavior.
You can disable cookies through your browser settings, but some features of our site may not function properly without them.
5. Your Choices
You may:Request to access, update, or delete your personal informationOpt out of marketing emails by clicking “Unsubscribe” in any messageContact us directly to manage your data preferences
6. Data SecurityWe implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.
7. International UsersOur website and servers are operated in the United States. By using our Services, you consent to the transfer and processing of your data in the U.S.
8. Updates to This PolicyWe may update this Privacy Policy periodically. Changes will be posted on this page with the “Last Updated” date revised accordingly.